General

Please be mindful that proper packaging takes time

We advise that you start gathering packing materials as soon as you receive notification from us that one of your artworks has been sold. Please begin packing at least a couple of days before the delivery date. If shipping your artwork requires a custom-built wooden crate (see size guidelines below), we advise you to start even sooner.

Please ensure that your cardboard box or custom-built wooden crate is at least 5cm larger on all sides than your artwork so that there is enough space for adequate filler packaging all around the artwork to protect it during postage.

Labelling

Please affix the shipping label to the package or crate and put clear tape over the label to hold it in place during postage. Please write “FRAGILE”strong> in large capital letters on the package. For everything other than rolled artwork please also write “PLEASE KEEP UPRIGHT. DO NOT LAY FLAT.”

Packing materials

Please DO use:

• Bubble wrap
• High quality packing tape
• Acid-Free Archival Paper (Glassine)
• Foam Board
• Cardboard corner protectors
• PVC pipe or heavy duty mailing tube

Please DON’T use:

• Styrofoam peanuts
• Low quality packing tape
• Any second-hand filler e.g. newspaper, plastic bags, etc.
• Non-archival tissue paper
• Bin bags

Paintings

Small (smaller than 120cm x 120cm)

We advise you use:

• Cardboard box as the outer layer
• Glassine paper or acid-free archival tissue paper directly around the artwork
• Cardboard corner protectors over the paper layer
• Plastic sheeting, poly wrap, or heavy plastic bag to protect against water damage
• Bubble wrap as a filler
• Foam board (at least 1.5cm thick) or two-ply cardboard as a filler
• Packing tape

Large (larger than 120cm x 120cm)

Please note that all artworks of 120cm or more on any one side will need to be packaged in a custom-built wooden crate. We advise you use:

• Wooden crate as the outer layer
• Glassine paper or acid-free archival tissue paper directly around the artwork
• Cardboard corner protectors over the paper layer
• Plastic sheeting, poly wrap, or heavy plastic bag to protect against water damage
• Bubble wrap as a filler
• Foam board (at least 1.5cm thick) or two-ply cardboard as a filler
• Packing tape

Framed

We advise you use:

• Robust cardboard box as the outer layer if framed artwork is under 45cm x 60cm
• Custom-built wooden crate as the outer layer if framed artwork is larger than 45cm x 60cm
• Glassine paper or acid-free archival tissue paper directly around the artwork
• Cardboard corner protectors over the paper layer
• Plastic sheeting, poly wrap, or heavy plastic bag to protect against water damage
• Bubble wrap as a filler
• Painters tape (for glass frames)
• Foam board (at least 1.5cm thick) or two-ply cardboard as a filler
• Shredded or bundled white paper as a filler
• Packing tape

Rolled canvas

We advise you use:

• Heavy duty mailing tube as the outer layer with plastic end caps no smaller than 20cm in diameter and up to 30cm depending on the size of the canvas.
• A second tube of smaller diameter for inner support. We advise to roll artwork face out around the second tube and insert inside the larger tube.
• Glassine paper or acid-free archival tissue paper directly around the artwork
• Bubble wrap as a filler
• Packing tape

Photographs, drawings, watercolours, prints, collages, etc. (Flat Artwork)

Small (smaller than 120cm x 120cm)

We advise you use:

• Cardboard box as the outer layer
• Glassine paper or acid-free archival tissue paper directly around the artwork
• Plastic sheeting, poly wrap, or heavy plastic bag to protect against water damage
• Foam board (at least 1.5cm thick) or two-ply cardboard as a filler
• Bubble wrap or shredded/bundled white paper as a filler
• Packing tape

Large (larger than 120cm x 120cm)

Please note that all artworks of 120cm or more on any one side will need to be packaged in a custom-built wooden crate. We advise you use:

• Custom-built wooden crate as the outer layer
• Glassine paper or acid-free archival tissue paper directly around the artwork
• Cardboard corner protectors over the paper layer
• Plastic sheeting, poly wrap, or heavy plastic bag to protect against water damage
• Bubble wrap as a filler
• Foam board (at least 1.5cm thick) or two-ply cardboard as a filler
• Packing tape

Framed

We advise you use:

• Robust cardboard box as the outer layer if framed artwork is under 45cm x 60cm
• Custom-built wooden crate as the outer layer if framed artwork is larger than 45cm x 60cm
• Glassine paper or acid-free archival tissue paper directly around the artwork
• Cardboard corner protectors over the paper layer
• Plastic sheeting, poly wrap, or heavy plastic bag to protect against water damage
• Bubble wrap as a filler
• Painters tape (for glass frames)
• Foam board (at least 1.5cm thick) or two-ply cardboard as a filler
• Shredded or bundled white paper as a filler
• Packing tape

Rolled paper artwork (e.g. sketches, photographs, watercolours, etc.)

We advise you use:

• Heavy duty mailing tube as the outer layer with plastic end caps no smaller than 20cm in diameter and up to 30cm depending on the size of the canvas.
• A second tube of smaller diameter for inner support. We advise to roll artwork face out around the second tube and insert inside the larger tube.
• Glassine paper or acid-free archival tissue paper directly around the artwork
• Bubble wrap as a filler
• Packing tape

Sculpture

We advise you use:

• Robust cardboard box as the outer layer for sculptures smaller than 30cm in any dimension and weighing under 2.5kg
• Custom-built wooden crate as the outer layer for sculptures larger than 30cm in any dimension and weighing over 2.5kg
• Bubble wrap as a filler
• Shredded paper as a filler
• Packing tape

As well as ensuring that the crate or box is at least 5cm larger on all sides than the sculpture for sufficient filler packaging, please also put more shredded paper underneath the sculpture.

Please indicate clearly on the crate or box which side is the bottom and which is the top by writing “THIS SIDE UP” and by drawing an upward pointing arrow on all of the side panels. Clearly indicate which panel is the removable lid by writing “OPEN THIS SIDE ONLY”.